Trade Service - Citigroup Free essay! Download now
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Trade Service - Citigroup
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| Words: 15183 | Submitted: 04-Mar-2012
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DescriptionCovers trade services provided by CT N.A bangladesh
The objectives of the report have been classified into the following categories:
1.1.1 Broad Objective
The broad objective of the report is to explore the different trade services provided by Citibank N.A. in Bangladesh such as cash in advance, open account, on consignment, documentary collection and letter of credit.
1.1.2 Specific Objectives
The specific objectives of the report are as follows:
To examine the different trade and financial services provided by Citibank N.A. in order to facilitate trade.
To focus on how Citibank N.A. identifies its customers’ needs and provides them with suitable pricing solutions.
To analyze the customers’ satisfaction on the products and services offered by Citibank N.A. in Dhaka and Chittagong.
To study the different observations made at Citibank’s trade department.
1.2 Scope of the Study
This report analyzes the different trade and financial services provided by Citibank N.A. and also on the customer survey initiated by the bank in the month of February, 2005.
The data for this report has been collected from both the primary and the secondary sources. For primary data different officials at Citibank N.A. have been interviewed and different aspects of the department have also been observed. For the secondary data a wide range of reading materials have been reviewed from the Internet, Citibank N.A. Intranet and various documents of the bank.
Due to the presence of various limitations the subject could not be studied more profoundly. The most significant limitation of this project was that the topic being so theoretical, most of the report had to be prepared based on secondary information. Gathering primary data also posed problems as the organization may have not revealed all the facts and in some cases may have exaggerated about its operation. In addition to this, dependence on secondary information also meant that the information was often irrelevant or too generalized. There was a severe time constraint as the time allocated for this report was approximately two weeks.
Unit 2.0: Overview of Citigroup
Citigroup is one of the most renowned global financial service companies and is ranked among the 10th most respected companies in the world. The organization has engaged 300,000 employees serving around 200 million customers through a network of over 3,400 offices and branches in over 100 countries and territories. It serves consumers, corporations and financial institutions spanning around the developed ...
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