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Operation management for IKEA
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According to Slack, the goal of any organization is to know how to produce goods and services whether industrial, retail, public or private operations are to make the most effective use out of it. It is also important to ensure that customers are satisfied with quality, cost, availability and even quantity of services or goods. In order to do that, Operation managers are the people who are responsible for managing the all resources that which compromise the operation functions. They have to efficiently produce goods or services through successful business process, production function and controls. (Operation Management fifth edition, Nigel Slack, Stuart Chambers, Robert Johnston, Page4, chapter 1)
Operations are all similar in which transform inputs to output products and services. To understand the operations process we have to go through the four V’s - volume, variety, variation in demand and visibility. (Operation Management fifth edition, Nigel Slack, Stuart Chambers, Robert Johnston, Page 16, chapter 1)
McDonald Corporation was established in 1940s. It is the first fast food chain in the world market. The restaurant serves some of the world desired and famous food such as Chicken Nuggets, French fries, sausage McMuffin with egg as a breakfast. McDonald is being accounted as leading global food service retailer with more than 33000 local restaurants served by more than 1.7 million employees in 122 different countries. http://h2g2.com/approved_entry/A3816740 McDonald serves 1% of the world population everyday. http://www.businessinsider.com/facts-about-mcdonalds-blow-your-mind-2011-11?op=1 McDonald Corporation is grown from beginners and every year they produce new product or scheme for attract a customer. By latest news McDonald's introduce a new product as fruit maple oatmeal in its menu in 2011. McDonald is using Operation Management system for be in an International market. Operations management is being involved with the overall strategy of the organization. http://www.aboutmcdonalds.com/content/dam/AboutMcDonalds/Investors/McDs2013AnnualReport.pdf
The volume dimension of McDonald is based on how many Hamburgers are made by the operation. McDonald’s volume of Hamburger production is enormous and associated with a low price. The volume of McDonald’s operation is the core to how the business is profitable and managed. (Operation Management fifth edition, Nigel Slack, Stuart Chambers, Robert Johnston, Page 16, chapter 1) In addition to that is the repetitiveness of process that McDonald makes due to familiarity of the usual process. McDonald conducts appropriate standards and policies, which is set in each and every part of the job. The restaurant has efficiency of routine and specialized employees with high learning curve as well as machines plays a significant role since they do the same thing over and over again. Eventually, they will gain competitive advantage over other competitors in the market. On the other hand, small hamburger restaurants have fewer employees, systemization and less production. Even more, each staff works multi ...
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