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| Words: 1657 | Submitted: 12-Jan-2012
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DescriptionEssay is a project on gambling compliance and think 21 with a licensed betting office
1. Terms of Reference 3
2. Methods of Investigation 4
3. Findings 5
3.2 William Hills Organisational Documentation 6
3.3 Interview with Managers 7
3.4 Questionnaire Findings 8
4. Conclusion 11
5. Referencing 12
Appendix 1 13
Appendix 2 14
Terms of Reference
At the request of a Lecturer of Business and Management at an investigation has been carried out To Investigate the Impact of the Gambling Compliance Think 21 Policy within William Hills Bookmakers, and to determine the benefits and drawbacks of this policy. A written report was to be submitted to the lecturer on the 24th February 2011.
Methods of Investigation
This information has been taken from a variety of sources.
Information was gathered from the Internet by visiting the Gambling Commission and Gamble Aware websites. This method was used to look at the Gambling Act of 2005 and to investigate why this was introduced.
William Hills own organisational documentation was looked at to determine how they implement the Think 21 policy.
Face to Face interviews were carried out with 3 managers in order to ascertain their views on the legislation and any benefits or drawbacks of this.
Survey questionnaires were handed out using random sampling of the sampling frame of customers accessing the store, this was to obtain the customers perspective.
3.1 The Gambling Act 2005 is regulated by the Gambling Commission. In this Act a reference to the licensing objectives is a reference to the objectives of
(a) Preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime.
(b) Ensuring that gambling is conducted in a fair and open way, and
(c) Protecting children and other vulnerable persons from being harmed or exploited by gambling.
According to a report by Gamcare in June 2010, there are an estimated 127,500 people aged under 24 with gambling problems in the UK. The most recent survey of young people and gambling was carried out in 2009 Ipsos MORI for the National Lottery Commission. Nearly 9000 adolescents aged between 12 and 15 were asked questions about their experiences of and attitudes towards gambling. The survey found that:
21% had gambled in the past week
2% were estimated to have a gambling problem, which equates to around 60,000 people aged between 12 and 15. (The British Gambling Prevalence Survey also found that 0.9% of 16-24 year olds had a gambling problem, which equates to 67,500 people).
Boys were more likely to gamble and be problem gamblers than girls.
Asian children were no more likely to gamble than other ethnicities; however they were more likely to be problem gamblers.
William Hills Organisational ...
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